llywela: (SN-facepalm)
[personal profile] llywela
We had an actual Major Incident in work today. Because what afternoon would be complete without noxious gases and risk of explosion, a full-scale evacuation and a phalanx of fire officers in breathing gear?!

A weird smell was reported to me pretty much the moment I stepped through the door this morning. Now, I have pretty much no sense of smell whatsoever, so couldn't really comment, but apparently it was pretty bad and was being investigated throughout the day. The source was traced to the new UPS (Uninterruptible Power Supply - basically a giant battery) in the data centre. The dratted thing was commissioned exactly one week ago! It's brand new! But it was overheating badly and was bulging and swelling and emitting noxious fumes and mid-afternoon my boss L made the decision to hit the fire alarm, get everyone out of the building and call the fire brigade.

I heard later that if action hadn't been taken, the UPS would have exploded within about an hour.

In total we had four appliances in attendance, plus a fire officer in a marked car, plus police to direct the traffic since the fire engines were parked in the road. Our business continuity planning had to swing into operation, with an emergency management team convening to make decisions and disseminate information and whatnot - I spent the afternoon running back and fore supporting them, found an empty desk in an adjacent building to log in and print off documentation and whatever was needed, posted 'do not enter' signs on the back door, etc. It was all go.

About half the staff who were evacuated hadn't stopped to pick anything up, because you aren't supposed to, so had no money or house keys or anything, so couldn't get home, so we had to make plans for what to do about that if we weren't allowed back into the building. The Chief Operating Officer and Vice Chancellor both wandered down the road to see what was happening and rally the troops, or something along those lines. There were big discussions over whether cutting power to the building would help the situation or simply make things worse - and cutting the power to the building would be a Very Big Deal because our machine room is the primary data centre for the entire University. About 80% of the services should, in theory, fail over to the secondary data centre in the event of an emergency, but that wouldn't happen for all of them, and just cutting everything off without powering down properly would cause all kinds of damage.

After about two hours, we were allowed back into the building in small groups, escorted by fire officers, to collect personal belongings. Then we were sent home - but as we left, the Emergency Management Team were just convening for phase two of the crisis. It remains to be seen if we're able to return to work in the morning!

photo0051 photo0049

Date: 2012-10-25 07:39 pm (UTC)
From: [identity profile] byslantedlight.livejournal.com
Well, it all happens where you are, doesn't it!

Date: 2012-10-25 10:46 pm (UTC)

Date: 2012-10-25 10:54 pm (UTC)
From: [identity profile] slightlyjillian.livejournal.com
oh my! glad you're ok...

Date: 2012-10-26 12:25 am (UTC)
From: [identity profile] sherrilina.livejournal.com
Yikes! Any potential health effects from breathing it in? And man, your Life as a Soap Opera continues--you really need to talk to some TV people about this, give them ideas! O_o

Date: 2012-10-26 01:30 pm (UTC)
From: [identity profile] llywela13.livejournal.com
I'm told that the hydrogen vapour was low in concentration and therefore only a very low risk to staff, but we've had safety messages coming out about what to do if we start to feel unwell, plus symptoms to look out for. Like a cough - I have a cough! But since I've had it for about three weeks, long before the faulty UPS was installed, I don't think I can blame it on this incident...

Date: 2012-10-26 12:33 am (UTC)
From: [identity profile] rosie55.livejournal.com
Good heavens, how dramatic. And kudos to your boss for taking the right decision. It's quite a responsibiity to call that lot into action but it was obviously the right thing to do.
I hope you get back to work just as soon as it's safe, though I don't suppose a three day weekend would be too much of a hardship if it came to it!

Date: 2012-10-26 01:31 pm (UTC)
From: [identity profile] llywela13.livejournal.com
We're all back in work today, lots of post-crisis meetings going on to review the situation and draw up learning points, etc. Everyone seems pleased that the crisis was handled as well as it could have been, though.

Date: 2012-10-26 10:18 pm (UTC)
From: [identity profile] kelzies.livejournal.com
Bloody hell - good decision by your boss, glad you're all okay. Scary!

Date: 2012-10-27 12:13 pm (UTC)
From: [identity profile] wildcard-sej.livejournal.com
Yikes! Glad to hear it was caught in time - you really wouldn't want one of those exploding in your data centre (or anywhere else really).

Profile

llywela: (Default)
llywela

February 2025

S M T W T F S
      1
2345678
9101112131415
16171819202122
232425262728 

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jun. 18th, 2025 10:12 pm
Powered by Dreamwidth Studios