It is just so hard to talk to her about issues like this. She gets so worked up. You'll be trying to explain to her why she mustn't do it again, but she won't listen because she's too busy being agitated.
"I said I'm sorry, why are you still cross? It's over now."
"Yes, I'm glad you're sorry, but I need to know that you understand why you mustn't..."
"No, you're still angry. Why are you still angry? You have to be happy now, it's over. Say that you're happy. It's over now, isn't it? It's all over, so you're happy."

And she isn't really sorry about what she did. She's sorry that she was caught and that she got into trouble, and just wants to go through the motions of saying what we want to hear so she can forget it ever happened, and shuts down all attempt at conversation by misunderstanding, getting agitated and shouting. She is very hard work.

New Tricks is fabulous. I'm looking forward to it so much.